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If a guest reports a lost item, the staff should:...
Aptitude for Service Sector
Front Office / Security
Question
Updated
24 Aug 2026
If a guest reports a lost item, the staff should:
A
Choose Your Answer
A
Ignore the report
B
Record the details, search carefully and follow lost-and-found procedure
C
Blame the guest
D
Ask the guest to buy a new one
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