Regarding the essential qualities of a successful salesperson, which statement is accurate? 1. Empathy, active listening, and effective communication are important traits for a salesperson. 2. A salesperson’s appearance and dressing style have strong impact on sales outcomes. 3. Aggressiveness and pushing the customer into a sale are the best techniques for success. 4. A salesperson’s personal interests and hobbies should be kept separate from their professional life.

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1. & 2. Explanation: Statement 1: Psychological and social attributes like empathy, active listening, and good communication skills are crucial to determining a customer's individual needs and creating long-term trust. Statement 2: A salesperson’s physical appearance, immaculate grooming, and professional attire provide the important initial impression, which greatly affects client trust and impacts final sales outcomes.

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